5
Gardner

I had a tire blow out on I-35 after hitting a curb earlier in the week. I called Bret's as the first repair facility that came up in the area where I broke down. Tracy was an amazing support, all the way through the difficult, extensive and expensive repair. She was supportive, communicative, and went above and beyond to ensure I was comfortable with the entire process. I will continue to bring my car to this shop for as long as I am driving in this area! Highly recommend!

Thank you so much for sharing your experience with us! We're thrilled to hear that Tracy provided such exceptional support and made a challenging situation easier for you. Your kind words mean a lot to us, and we're glad to know that you're satisfied with our service. We look forward to continuing to assist you with all your automotive needs. Safe travels, and thank you for recommending us!

- Gardner
5
Gardner

Always great service! Friendly and personable.

Thank you for the fantastic feedback! It's wonderful to hear that you consistently have a positive experience with us. We aim to provide friendly and personable service to all our customers. We look forward to continuing to serve you in the future!

- Gardner
5
Gardner

They have won me as a customer. My son recommended them and I totally understand.

Joshua, We're thrilled to hear we've earned your trust and business! It means a lot to us that your son's recommendation led you to try us, and we're glad we lived up to the expectations. If there's anything else we can do to enhance your experience or if you have any questions, don't hesitate to reach out. We look forward to serving you again in the future!

- Gardner
5
Gardner

Excellent customer service, great work, and reasonable rates. They have been able to squeeze me in on a service twice now. Love the video inspections of the vehicle by your tech.

Matt, Thank you for sharing your Bret's Autoworks experience! We are glad to hear you love the videos, and so do we!

- Gardner
5
Gardner

My first experience going to Bret's Auto was very positive. The customer service is great and the information provided regarding the service was very thorough and helpful. I will come back for future service needs.

Thank you for the kind words, We're thrilled you had a great experience at Bret's Auto. Providing thorough and helpful information is our priority, and we're glad it made a difference. We look forward to serving you again in the future!

- Gardner
5
Gardner

Hands down probably the best auto repair shop I've ever been too, with the best customer service. They are always honest and upfront about anything before moving forward with repairs. The detailed videos sent by the techs explaining the vehicle issues is awesome and very informative!

Gage, Thank you so much for taking the time to share your experience! We're thrilled you found our auto repair shop the best you've ever been to, with top-notch customer service. Transparency and honesty are our core values, so we're glad you appreciate our upfront approach to repairs. Our technicians work hard to ensure that you're fully informed about your vehicle's issues, and we're delighted that you find our detailed videos informative. We're committed to providing exceptional service and grateful for your support and feedback. If you ever need anything else, don't hesitate to reach out!

- Gardner
5
Gardner

Very good experience for me. Friendly and very helpful. Explained things clearly and kept me updated. They are my new go to people for my car.

Fonda, Thank you! So glad to hear your first experience with us was so positive! Welcome to the Bret's Autoworks family!

- Gardner
5
Gardner

Bret's Autoworks did a thorough and detailed diagnosis of our car. It had several problems and they were willing to take the time to work out a solution to fix the problems. They were also willing to write out a detailed, thorough estimate. We worked with Tracy. She was patient and kind. From the short experience we have had They are honest and trustworthy. We will continue to use them for our family cars maintenance.

LaShawnda, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our diagnosis thorough and detailed and that we were able to work with you to find solutions for your car's issues. Tracy will be thrilled to hear your kind words about her patience and kindness – she's a valuable member of our team. We truly appreciate your trust in us and look forward to continuing to provide top-notch maintenance for your family's cars. If you ever need anything, please don't hesitate to reach out.

- Gardner
5
Gardner

Great service and very thorough with their explanation of the problems.

John, Thank you! We appreciate your comments.

- Gardner
5
Gardner

Andrea, Thank you for the 5-Stars!

- Gardner
Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.