Gardner
I like how they do business here. Everything is over text or email and the customer is sent videos of any problems found and recommendations. This type of communication is so much better for me and it gives me the confidence they aren’t yanking my chain. Then I am sent a checklist of those fixes and given the opportunity to approve them depending on severity.
Thank you for sharing your experience! We’re glad our text/email updates, videos, and checklists make the process easier and give you confidence in your car care. Clear communication and trust are so important to us—we truly appreciate your feedback!
- Gardner