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Reviews

5

Excellent customers service!!! Great communication and transparency. Will be bringing my car back whenever needed. Thank you Bret's!!!!!

5

I have been using Bret’s Autoworks Gardner for years. For me, it is all about honesty and quality of work. No pressure for identified repairs. They are not the cheapest but they use quality parts, warranty their work, provide a detailed overview/cost of the work to be completed, and get your approval before proceeding. Over the past few years they have started integrating video inspections of my vehicle with a detailed cost breakdown down available online so that you can see everything in one place. Fantastic! I do not have a need to go anywhere else.

Thank you so much for your loyalty and thoughtful review! We’re grateful you trust Bret’s Autoworks Gardner for your vehicle needs year after year. Honesty, quality work, and keeping you informed are at the heart of what we do. We're glad you appreciate the added convenience of our video inspections and online breakdowns — it’s all about making things transparent and easy for you. We truly value your continued support and look forward to serving you for many more years!

- Gardner
5

The quality of the repair was excellent. Customer service team is friendly professional, and take the time to explain everything clearly. Kept me informed throughout the process and made sure I was comfortable with the work being done. I highly recommend them for anyone needing reliable and trustworthy auto repairs!

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. Providing clear communication, quality repairs, and making sure you feel confident every step of the way is always our goal. We truly appreciate your recommendation and look forward to helping you with any future auto needs!

- Gardner
4

Excellent right on time no delays

Thank you so much for your review! We’re glad to hear everything was on time and ran smoothly for you. We appreciate your support and look forward to serving you again!

- Gardner
5

We love Bret's! They fixed an oil leak on our car. They explained the process and had a quick turn around with the repairs. They are friendly, professional and honest. We highly recommend them!

5

Always super helpful.

5

I had my car towed in when it wouldn't go into gear. I assumed I had a broken transmission. Bret's technician found it to be a different (and much cheaper) repair. They had it repaired in 24 hours. They have fair prices and do the job right. Thank you, Bret's.

Thank you for the great review! We're so glad we could help get you back on the road quickly — and without the major repair you were expecting. We appreciate your trust in Bret’s and are always here when you need us. Thanks again for choosing us!

- Gardner
5

Thank you for the 5 Stars!

- Gardner
5

Thank you for the 5 Stars!

- Gardner
5

Brets did a good job on our car. Originally they thought it needed a new alternator and was able to reconnect the wiring and saved us money. Tracy kept us updated along the way from initial inspection to final costs. We received a video from the technician explaining all the things they had found. We are very satisfied with the service at Brets!

Thank you so much for the great feedback! We're glad to hear our team was able to resolve the issue without unnecessary repairs and save you some money in the process. Tracy and the crew always aim to keep our customers informed every step of the way, and it's great to know the video explanation was helpful. We appreciate your trust in Bret's and look forward to helping you again whenever you need us!

- Gardner
Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.