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Reviews

5

My first experience going to Bret's Auto was very positive. The customer service is great and the information provided regarding the service was very thorough and helpful. I will come back for future service needs.

5

Hands down probably the best auto repair shop I've ever been too, with the best customer service. They are always honest and upfront about anything before moving forward with repairs. The detailed videos sent by the techs explaining the vehicle issues is awesome and very informative!

5

Very good experience for me. Friendly and very helpful. Explained things clearly and kept me updated. They are my new go to people for my car.

Fonda, Thank you! So glad to hear your first experience with us was so positive! Welcome to the Bret's Autoworks family!

- Gardner
5

Bret's Autoworks did a thorough and detailed diagnosis of our car. It had several problems and they were willing to take the time to work out a solution to fix the problems. They were also willing to write out a detailed, thorough estimate. We worked with Tracy. She was patient and kind. From the short experience we have had They are honest and trustworthy. We will continue to use them for our family cars maintenance.

5

Great service and very thorough with their explanation of the problems.

John, Thank you! We appreciate your comments.

- Gardner
5

Andrea, Thank you for the 5-Stars!

- Gardner
5

Rick has been there for me a few times, and has always came through as promised

Jeff, Thank you! We will share your comments with Rick!

- Gardner
5

I normally do the maintenance on all of our vehicles. But have been super busy and my daughter needed her oil changed ASAP before a road trip. She works in Gardner. Brett’s was able to get her in right away and take care of it. Lots of shops will try to take advantage of a young lady. But they were professional and treated her great. The video they sent to her of her inspection was very helpful with me to know what is going on with her vehicle as she has only had it about a year.

Rick, So glad we could help with the oil change on your daughter's car before her road trip. Always here to help you when your schedule is too full.

- Gardner
5

Prompt and courteous service on my vehicle. I liked the video explanations pf the inspection.

Happy to hear you like our technician video of your vehicle. We believe in being transparent, and showing customers what we are seeing as we suggest repairs. Thank you for the review!

- Gardner
5

My car is 13 years old and nothing goes as expected. Rick was great on communication on what was going on and what needed to happen. I am very happy with the work and my husband has commented more than once on how quiet the car is running!

Charlene, We so appreciate that you took the time to let others know how well our Service Advisors communicate what is happening during the process. Glad you are not hearing your car running! Thanks!

- Gardner
Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.