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Gardner Auto Repair

510 reviews
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Reviews

5

Great service and very thorough with their explanation of the problems.

John, Thank you! We appreciate your comments.

- Gardner
5

Andrea, Thank you for the 5-Stars!

- Gardner
5

Rick has been there for me a few times, and has always came through as promised

Jeff, Thank you! We will share your comments with Rick!

- Gardner
5

I normally do the maintenance on all of our vehicles. But have been super busy and my daughter needed her oil changed ASAP before a road trip. She works in Gardner. Brett’s was able to get her in right away and take care of it. Lots of shops will try to take advantage of a young lady. But they were professional and treated her great. The video they sent to her of her inspection was very helpful with me to know what is going on with her vehicle as she has only had it about a year.

Rick, So glad we could help with the oil change on your daughter's car before her road trip. Always here to help you when your schedule is too full.

- Gardner
5

Prompt and courteous service on my vehicle. I liked the video explanations pf the inspection.

Happy to hear you like our technician video of your vehicle. We believe in being transparent, and showing customers what we are seeing as we suggest repairs. Thank you for the review!

- Gardner
5

My car is 13 years old and nothing goes as expected. Rick was great on communication on what was going on and what needed to happen. I am very happy with the work and my husband has commented more than once on how quiet the car is running!

Charlene, We so appreciate that you took the time to let others know how well our Service Advisors communicate what is happening during the process. Glad you are not hearing your car running! Thanks!

- Gardner
5

First time customer here at Bret's, auto service and wow what a fantastic experience! Tracy was friendly, knowledgeable and professional. The communication back-and-forth was excellent. The video that they sent was so helpful when making a decision about what repairs I wanted to prioritize. I Will definitely be back highly recommend!

Stacey, Thank you for choosing Bret's Autoworks Gardner! We are so happy to have you as a new customer, and truly appreciate you taking time to share your experience with others. Thank you for the recommendation!

- Gardner
5

While I lucked out and didn’t end up bringing my car in, Bret’s Autoworks explained to me over the phone the issue I was having and that I did not have to bring my vehicle in for the issue my car was having. Jeep had previously quoted me a huge bill for a minor service that ended up not needed to be done. I appreciate their honesty and when the time comes my vehicle does need service, I will be taking it straight to Bret’s!

Caroline, Thank you! We do know honesty is the best policy. Glad we could answer your quesitons, and save you repairs.

- Gardner
5

I have excellent service at Bret's. They will do everything to make your experience a pleasant one. So helpful and totally explain what is wrong with car. Tracy is very nice and so helpful. I would so recommend their business. I give then an A+!!

Cindy, Thank you for your recommendation and kind words and an A+!

- Gardner
5

Very timely and efficient..this was my first visit....I love the fact that it is a Christian environment....I plan on being a repeat customer...GOD BLESS!!!

Sheldon, Welcome. Glad to hear your first visit to Bret's Autoworks has made you a loyal customer. We love the environment too!

- Gardner
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Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.