Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
Can’t thank Mark enough for looking at video & answering questions on what needed to be done
Bretts Autoworks is the only place I take my vehicles. Customer Service is excellent and the service crews are outstanding! They are dependable and knowledgeable no matter what issue. I trust them with all of my vehicle needs! Very Thankful that Gardner has a place like this to go! Thank you again for checking out my "new (used)" car. Quality Service and Peace of Mind is what I get from Bretts!
Glad they do a safety inspection each time I bring the car in. Let’s me understand what repairs I need and what may be coming up
During the freeze of the Midwest our truck would not start due to dead battery. We couldn't change it due to the location of it. We called around to see if we could get it fixed and dealer's were going to charge a fee because the said that they would have to run a test to make sure it was only the battery. Also they wouldn't be able to get to it right away, my husband is a disabled veteran and I couldn't go long without a vehicle. I called Brett's and they told they also probably couldn't get to it right away but it wouldn't be as long as the other places. Tracy called &said they were go to get working on it that day, they didn't charge us the extra fee for checking it out. They also did a oil change (with our approval) for less money than others charge us. You bet I would refer other's to them. Rosemary
Very professional. Explained everything to me. Got me in right away. Notified me of everything. Had to coil packs replaced in a tune-up along with cleaning up the fuel jets. Would highly recommend them to anybody
My vehicle had the AAA inspection. I would highly recommend Bret's Autoworks. They are very professional.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Olathe or Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
Thank you for your trust! Together we can get through this!