5

all staff are courteous and professional, I like the video of inspection, which catches things I wouldn't think to check.

5

Friendly, knowledgeable staff always make me feel like I'm getting quality service!

5

Been going here for years! Trustworthy, honest and respectful!

5

I love the new video messages showing you exactly that the mechanic is seeing and the ability the approve service options via text message. It is great that Bret's is using technology to improve customer service. Thanks, Scott

5

After experiencing issues with a chain repair shop, Bret's was great about getting me in right away and even had a loaner car available without prior notice. Dave was fantastic help with quick and continuous communication, patient and thorough explanations, and was very straight forward with all of the information. I feel like I am in great hands coming here from out of state and am happy to be a repeat customer!

5

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5

The work done on the car is excellent. Dave Elliott, ASE Master Technician, has performed the service work on my cars for years. I greatly appreciate his diagnostic skill, his explanations of the needed work, and the actual service work. Our family cars have never had a service comeback when Dave has done the service work. If we ever move from the Kansas City area I will really miss Dave's professionalism.

5

An old car was given to us as our teenager would soon be driving. We decided we should have it checked out before he actually started driving it. It's a good thing we did! It was unsafe and not worth the many needed repairs. The video estimate was very well done. It was helpful for those of us who only know how to air up tires and check the oil.

5

Great staff. Appointment made quickly. Problem and solutions thoroughly discussed. Work done in a timely manner.

5

I've seldom had such great service and honesty when dealing with an auto repair business. So very happy I was referred to Bret's!