I worked with Mark and he was very nice
They send you a video of what needs repaired on your car and explain why, which is very helpful. They are also very professional and kind 😁
Got Oil Change this morning. service was fast and as always friendly. People are friendly and can answer any questions you have. Great service.
Donna, Thank you! We appreciate you!
Bret’s has always been fair & honest. I’ve never felt talked into things I don’t need or talked down to because I’m a woman which happens literally almost every other car repair place I’ve been to. And I really appreciate the inspection videos they send to me.
Trish, We are so happy you like our inspection video Thanks much for taking the time to share it with others.
Had a problem with a hybrid cooling system and they fixed it right up! Later on there was an issue with a transmission coolant leak that gave the same error messages as before, they fixed that problem at no charge! Thank you Bret’s!
Cory, We appreciate you taking the time to leave us a review. These stories keep us motivated to continue doing what we do! WE are so happy to hear you had such a great experience at Bret's!
These are my only mechanics. They are dependable and efficient and I will not trust my car to anyone else. They repaired my tires and I avoided the cost of replacement.
Cheryl, Thank you so much for sharing your experience with Bret's!
Good service and always friendly . I appreciate a family run business.
Thanks so much, Susan. It makes our day to hear how much our customers appreciate our service.
They always do Great work here. Jeff, Tracy, and service technicians are the best.
Scott, your kind words about Jeff, Tracy, and Service Technicians made our day!
Excellent work
Bret’s did a good job sourcing parts to replace the subframe on our vehicle. Thousands less than the dealership.
Angie, We always say, We are Your #1 Dealership Alternative! Thanks much for sharing your experience with others.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. Â You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Olathe or Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
OLATHE: 913-764-8677
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!