Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
Great place excellent customer service will go back for all my car needs. I love the fact that they send you a video of exactly what they find. My only place I will go they are awesome
great people to work with. friendly and helpful. Very reasonable prices.
Very professional. Very honest. Thank you!
Jeff and the entire team offer personalized service that fits my schedule, budget and offers great insight to the work they are doing on my vehicles. They also take time to discuss possible improvements as needed with no pressure, but more importantly offering ways to extend the life and condition of the vehicle. Next level service from the entire team.
I was referred to Bret's by Certified Transmission when I thought my transmission was going out. It was something much more. I don't live in Olathe and had never used Bret's before. They were friendly, professional and able to work with me right away. They diagnosed the problems and provided an accurate cost. Once the part was in, they quickly fixed my car and had me back on the road. Thanks for your help!
The service was great as always. Friendly and very helpful. Great Service.
Top-notch customer service. Dave and co. are organized, kind, and super communicative.
I needed to get my windshield replaced, and Matt was very helpful in giving me the total price (including labor and taxes) and the options I had. I was able to get my car in 3 days after calling. I dropped it off at 8 and picked it up by noon. I double checked the price I was quoted when dropping it off and it was exactly what Matt said. They did an amazing job and were very friendly! Would highly recommend!
Excellent service. Excellent quality. They are always very thorough and professional. I knew exactly what the issues were and how to repair them. I am grateful for Bret's!
Jackie, Glad we could take care of the problem. Thank you!
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Olathe or Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
Thank you for your trust! Together we can get through this!