Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
We just moved to town and needed a major repair on our BMW. The folks here were terrific! Tracy in the office was great to work with and the process worked exactly as she said it would. The technician called us quickly and via video walked us through all of the repairs. The estimate was fair and right on target, and the repairs were completed expertly and in a timely fashion. We definitely recommend using Bret’s Autoworks. It is great to have already found a trusted mechanic.
I can’t thank the team at Bret’s enough for their great service. They worked me in quickly and finished the job beautifully. Their mechanics are top notch and the customer service is amazing! I highly recommend Bret’s!
The staff was very helpful and friendly. Very informative. Kept me up-to-date on progress. I appreciated the courtesy car pick up. Thank you!
Really like that they do a video of what's going on with my vehicle and then send it to me for my review. Price is fair and reasonable and Jeff is si friendly.
We need a shop that will service diesel engine cars. Brett’s is knowledgeable in what our car needs as a diesel and got our oil changed with zero problems. We will definitely bring it back for any maintenance or repairs needed from now on.
Brett’s in Gardner is the best! I feel safe and secure knowing they service my car professionally and knowledgeable.
Very nice to work with and very efficient!
Very impressed with their customer service!
Lynn, Thank you! We will let everyone know! They will appreciate your comments.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier.Â You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
Thank you for your trust! Together we can get through this!