Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
Reviews
They have amazing customer service and get the job done fast. They have sent photos and videos showing what needs done and how long it will take with proof. Great service
Decent service. Also fixed my key fob upon request, even though I originally asked for a basic oil change..
Bret’s is Always up front with us on everything that we’ve been to them for. They provide the information and let us make the decision on how to proceed. They go above and beyond to make sure that the experience with them is second to none. I am very happy with all the work that we’ve ever had done there. I recommend them 110%.
They keep my car running and once again they let me bring it in when I was concerned about an issue with the transmission. I am grateful for their excellent professional service!
Jackie, Glad we could take care of the problem. Thank you!
They’re awesome at Bret’s. My car broke down on my way to college and they were able to finish replacing my alternator within one day. Provided a video of what needed to be fixed and how they were going to fix it and itemized receipt. Very professional and they really care about their customers. Very flexible to work around the needs of their customers as well. Customer service is excellent. I had never been to Gardner before and they treated me like a regular. Highly recommend.
Great staff.... reasonable prices... fast and efficient.
Outstanding service.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!