Gardner Auto Repair

On my way to work one snowy morning, my car spun out on the highway and slid off the road. After a quick search online I had my car towed to Bret’s. Shaken up after the whole ordeal, Bret’s was so kind and even asked me how I was doing and feeling before anything else. They took such great care of both my car and I that I will be a return customer from here on out. I can’t thank them enough for going further than just the service of my car.

I usually avoid taking my vehicles to a service shop and tend to do most maintenance/repairs on my own. I have a 2011 Nissan Frontier that was having issues with cam position sensors. I did some research and found that many others had the same issues around the same general mileage. So I went to autozone and purchased aftermarket sensors and replaced them (fairly simple process). Soon after I was having the same issues. Went back to autozone and used the lifetime warranty to replace them again. Within a week they failed again. Since I was fighting a losing battle and reached the extent of my diagnostic knowledge, I took my truck to Brett’s. They were very professional and set up an appointment with me the next day to run a full diagnostic. They following day they sent me a video via text with a full explanation of what they found with the diagnostic. Came down to the fact that Nissan’s have troubles being compatible with aftermarket sensors. They quoted me $700 something to replace them (including the $100+ diagnostic charge). Knowing the approximate price of the factory sensors and the very little work it takes to replace them, I was a little shocked by sticker price. Then again I know that that cost also includes the expertise I needed to find out what’s wrong with my truck. PLUS, it includes a 30K mile parts and labor warranty! I did ask for a military discount to which they honored, but after thinking about the entire process and professionalism of this shop. I believe they are worth every dime! Thanks for taking care of me 👍🏼

Brets always treats us right and works well with us. They also send videos of them working on your car which is cool cause 1) I don’t know anything about car so it gives me an idea as to what’s going on and 2) it hold them accountable if something does go wrong. Nothing usually goes wrong after they fix the issues but I love the confidence they have, more places need to be like brets

We very much appreciated Bret's standing behind its work. We were looking at a very big expense because we thought the repair was something else rather than what had already been replaced. Turns out the part was bad & under warranty & we were not charged for the part or labor. Thank you for making things right!

As always good service. No complaints. Will continue to do service on vehicles at Bret's.

Did a great job very friendly

Excellent service. Excellent quality. I came in with an urgent need and they took care of my vehicle! So glad they are there!

Excellent customer service & hometown trust. Jeff is awesome!

Great quick service. They always explain what needs to be done and what it will cost before doing the work. In more than 20 years and 7 or 8 vehicles, they've always kept our cars rolling and well maintained.

Helpful, detailed, and always fair. Would never take a vehicle anywhere else. Period.