Very thorough and do a great job. Very informative about what is going on with my car. I never feel like I’m being pressured into doing something that is not necessary.
Deb, Thanks for sharing your rating with us and the community.
Bearings needed to be replaced on the rear axles and pinion on my Ram 1500. The problem was accurately diagnosed. The repair was performed professionally and timely. They did everything they said they would do and earned my confidence.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Bret's Autoworks had excellent service and good prices when I needed my side window fixed from a broken power window regulator. I also had them do a tire rotation and oil change.They kept me informed throughout the repairs and they were fast and efficient as they could be with the circumstances of needing to order parts for the window. They also saved me a lot of money by finding a perfect piece of used glass instead of new for the window replacement. I had a much better experience with this shop than the dealer in Olathe and them being so much closer is a bonus. I will be using them again if I need any repairs for sure.
They send you a video of what needs repaired on your car and explain why, which is very helpful. They are also very professional and kind 😁
Got Oil Change this morning. service was fast and as always friendly. People are friendly and can answer any questions you have. Great service.
Donna, Thank you! We appreciate you!
Good service and always friendly . I appreciate a family run business.
Thanks so much, Susan. It makes our day to hear how much our customers appreciate our service.
They always do Great work here. Jeff, Tracy, and service technicians are the best.
Scott, your kind words about Jeff, Tracy, and Service Technicians made our day!
Excellent work
Our vehicle broke down on a Saturday in Baldwin. Brett's has been taking care of my in-law's vehicles for some time. Granted it was not a far tow and it was convenient; we blindsided them with a strange car in their lot.I called Monday morning and was treated curtiously and professionally. Our vehicle was back on the streets by Wednesday afternoon;couldn't be happier.
Transparency is their middle name! Super honest and professional. Felt like my car was in very good hands from the moment I dropped it off until I picked it up. Highly recommend for anyone looking for an auto shop to use over and over. Will definitely have them working on all my vehicles while I live here.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!