Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
Reviews
Great service. I was promptly contacted on what repairs were needed. Explanation was easy to understand and completion of repairs was timely. Overall great job and getting me back up and running.
My wife and I have used Bret's for our vehicles off and on for the past decade. We've always been blown away with their friendly staff - we never feel pressured to do extra work on the car and always feel valued as a customer. They have a knowledgeable staff who provides video reviews of the work they are doing and their recommendations, which are incredibly helpful. The times we have taken our vehicles elsewhere for work we're reminded why we keep going back to Bret's. They do great work at a fair price and they do it with a smile!
Great team. Great work
These folks are honest, thorough, & fairly priced - in short, exactly what I was looking for in an auto mechanic! Very pleased & highly recommend.
Kind staff that my whole family trusts to keep our vehicles running and safe.
Always a great experience
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!