The whole staff at Bret's Auto seem to take a special in our vehicles. It's great to know such care goes into our cars, especially when we're on the road for long distances. Thanks!
I had the oil changed twice here and was very satisfied.
Thank you!
Jeff and Tracy very personable and helpful. Mechanics are great. Get's me in on time & does great work. Always a customer
I've been bringing my car to Bret's for going on 3 years now. Jeff, Tracy, and the guys are all top notch. They're honest in their dealings and do great work. Bret's is the only place I trust to work on my car. Thanks guys!
Super friendly and knowledgeable. We love the video they send to yout while they work on your car that explains the "health" of your car.
So glad you liked the video! Thanks for the 5-Stars!
The staff are always friendly & knowledgeable. Very honest & straight forward with pricing and vehicle issues.
Thank you! We appreciate your kind words.
Thank you guys for doing a wonderful job on my car , I will be back .
I only take my car to Bret's. They always provide excellent customer service and go the extra mile to take care of what ever I need to keep my car in great condition.
We received great service at Bret's! We needed a lot of extensive and expensive work done on our truck and they did a great job. Once the initial inspection was done, a technician sent a detailed video showing and describing exactly everything that needed to be done. This was extremely helpful and great to go back to in case we forgot anything. We have been driving the vehicle for a few days now and have had absolutely no issues! We will definitely return for car repairs in the future.
Brett’s is the best place to take your vehicle. The staff is very friendly and committed to working with the customer. If you live in Gardner, they have a ride service if needed to get you back home after dropping off your vehicle. Tracy and Jeff are very knowledgeable on car problems and explaining them. What I really like is the video that the service tech takes of your car. He narrates what has been checked out and what the problem is as the camera moves around your car. It’s great to have this kind of place in town. I feel very comfortable taking my wrangler here.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!