5

Thank you to JB, Jay and Shawn for getting us back on the road tonight! A++

5

Extremely honest group of people..would not n take my car anywhere else! It's easy to feel taken advantage of this day in age..and I have never felt that way when I've had work done here. Nice to know there are still good, honest reliable mechanics around that don't feel the need to scam to make their money. Their good standing in the business world and community are their profit. THanks so much for the years of great service!!

5

I will take my vehicle back to Bret's the next time it needs any service completed!I contacted Bret's based off the recommendation of co-workers who said they had pleasant experiences here. Called and explained the issue I was having with my vehicle and was quoted a price with tax. Although the price was the same as another shop I contacted and had used previously, I went with Bret's since I work in Gardner so it would be more convenient for me. Dropped my car off and was given a ride to work. A few hours later, the owner of Bret's contacted me to explain, in detail, the services that had been completed along with possible recommendations. The price paid was less expensive than expected. Bret's could have told me they did additional work as I gave them the authorization to do a certain amount of $ worth of services before contacting me, but they didn't get close to that amount even. They then came and picked me up.I told my husband I would absolutely take my car back if there are any other issues. As a woman, it is nice to have someone explain everything to me and not sound as though they are talking down to me. Their honesty was refreshing in this industry. I would recommend Bret's to my co-workers and friends anytime!

5

Bret's Autoworks is the ONLY place we will take our cars for service. When we first started going there my muffler was making a lot of noise and I went in and said that I thought I needed a new muffler. An hour later Jay called me and said that the connections were just loose and they tightened everything up and it was good to go. They didn't even charge me! Bret's also warranties their work and looks for warranties on the parts they use. We had a battery go bad and they looked it up and the battery was still under warranty so we got it replaced for free! We also take cars that we are considering buying to Bret's for inspections before we buy. The reasonable inspection fee has saved us thousands in repairs on cars we have purchased. I can't stress this enough, but Bret's is the only place you should take your car.

5

It is hard to find an honest auto repair shop that won't gouge you like the dealerships. if you want dealership quality work at half the price, contact Tracy to get started. I have taken two vehicles there that have been screwed up by other auto repair shops. Thanks!I will be back.

5

I think they are honest and explain what is wrong with the car and how urgent the need is to get it fixed. They kind of give you an idea of what's coming along in the future.

5

They tell the truth. They are dependable. Their customer service is stellar and exceptional. They don't fix anything that doesn't need to be fixed. They know me by name. I don't take my car anywhere else.

5

They are always very informative & nice. They explain why you need something & show you if necessary.

5

They have always treated me with exceptional service. They are very kind and friendly. They are very honest with their work, too.

5

I have been going to Bret's for years and they have always been honest with me. If I couldn't afford it, they worked out some kind of plan. I would definitely recommend them. It's the only place I would take my car actually.

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