Gardner Auto Repair

Was told the reason my wheel wobbled was that I needed new tie rods. Tie rods replaced cost me $845 pick up car today and problem is only worse. Stood there for 15 minutes waiting to pay while clerk (Mitch I think) was on the phone They wanted to charge me over $2500 for a list of things my car supposedly needs. After dropping $845 for the problem only do be worse god only knows what damage they could do for 2500. They want me to come back Monday and have their "technician" look at it but sure it's probably another angle to get money without really fixing anything Thanks for nothing I'm $845 poorer and my car is worse than before I bought it in Word of mouth and that's my word Steer clear of this place if you value your car's steering

Very nice people to work with and there are always coupons coming in the mail from them.

One of the shops in Gardner that works on our cars. Always service with a smile and fixes our issues quickly. Love that they can work on new cars and old ones.

Great service

Thanks for your time in talking me through a tricky situation. I appreciate your honesty and help!

The lady at the front door is very sweet. Service is awesome. Remember the oil service coupon to save $5. Perhaps ask if they will adjust if you forget!

My husband and I have had a lot of car issues the last year or so. We have an aging Toyota and Honda- Bret's replaced the steering column in the Honda, the starter in the Toyota, gave us a price quote on replacing the transmission on the Honda, and most recently replaced the bearings on the Toyota's front wheels. They may be a bit higher price wise than some other local places, but they are extremely dependable and they didn't charge us labor costs for replacing the front brake pads the last time we took the Toyota in. It's now time for at least one new car... I can say I will most likely bring it to Bret's for servicing.

Great prices. Great people and great service. What more can you ask for. They do better than dealer quality work for an affordable cost.

I will take my vehicle back to Bret's the next time it needs any service completed!I contacted Bret's based off the recommendation of co-workers who said they had pleasant experiences here. Called and explained the issue I was having with my vehicle and was quoted a price with tax. Although the price was the same as another shop I contacted and had used previously, I went with Bret's since I work in Gardner so it would be more convenient for me. Dropped my car off and was given a ride to work. A few hours later, the owner of Bret's contacted me to explain, in detail, the services that had been completed along with possible recommendations. The price paid was less expensive than expected. Bret's could have told me they did additional work as I gave them the authorization to do a certain amount of $ worth of services before contacting me, but they didn't get close to that amount even. They then came and picked me up.I told my husband I would absolutely take my car back if there are any other issues. As a woman, it is nice to have someone explain everything to me and not sound as though they are talking down to me. Their honesty was refreshing in this industry. I would recommend Bret's to my co-workers and friends anytime!

It is hard to find an honest auto repair shop that won't gouge you like the dealerships. if you want dealership quality work at half the price, contact Tracy to get started. I have taken two vehicles there that have been screwed up by other auto repair shops. Thanks!I will be back.