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Reviews

5

I like when they take a picture of what is wrong and what needs to be fix and they do a good job

Cynthia, We are happy to hear you like our video process. Transparency is important to us.

- Gardner
5

Jeff Sapp listened and understood what my automotive concerns were. The video with audio review of my vehicle was very helpful in understanding what repairs issues needed to be addressed immediately. What I like most about Jeff is he is honest in his assessment of what repairs need priority and NEVER tries to upsale me on anything that is marginally in need of repair. The repairs were done in an expeditious manner with quality work being first and foremost.

5

Taken our shop trucks to several mechanics an dealerships, this place is by far the fairest fastest best service I've delt with In a long time.

Eric, Thank you! We appreciate your business.

- Gardner
5

Bret’s was great to work with! My work van had to be towed to the shop and they stayed late to get it working so that I could get back to work quickly. I Highly recommend them

Aaron, Thanks much for sharing your experience with others. We appreciate your recommendation.

- Gardner
5

Nice Job as always.

5

Had a critter make a home in the van, and I was able to drop off the keys before hours, get a video inspection of the van, and the actual cost of the repair came in under the estimate quoted over the phone. Always enjoy the service at Bret's!

5

Took my truck in for an alignment. The pointed out a few issues that would have affected the service and took the time to explain why there was a problem. Repairs were completed quickly. Would definitely use them again.

5

Travis, Thank you for the 5-Stars!

- Gardner
5

I have a 2018 Ford Suv that was put putting when changing gears. The master technician was knowledgeable and was able to realize this is a common issue with new ford's that have the double transmission type where they can switch between manual and automatic. Almost everything is automated now a days. He knew that the computer needed to be reset and the transmission fluids flushed and replaced. Now my car is learning how I drive so it knows when to change gears. Since it's still less than 5 years old they made sure to contact Ford and use Ford specific fluids. Cost a bit more but the service and reliability are worth it. Plus they send you a full video showing you what's wrong and what they did to fix it. I don't know any other shop that does that. Thanks Brets.

Jennifer, Thank you! We will share your review with our master technicians and service advisors. We appreciate you sharing your experience with others.

- Gardner
5

Service was excellent as always. Very friendly. always explain the cost.

Donna, Thank you! We appreciate you taking the time to share your Bret's Autoworks experience!

- Gardner
Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.