Thanks, again, for your car care. Provides peace of mind on the road. Hardest part was ... finding where to leave this review!! 🤔
I have served in the military for over 19 years and with moving close to 8 times it’s hard to find a honest mechanic. I feel like I have found a good honest one with Bret’s Autoworks. They saved me money when they recommended that I call my insurance to have them tow my car. They sent me a link and it contained a video with what they found and some recommended options. I then called to let them know what I wanted them to do. They fixed my car for an honest price I would highly recommend them in the future.
I've used Bretts multiple times and they've always been fair, professional and showed great integrity.
Always professional and trustworthy!!! I believe their services are a great value.... never over charging!! We always take are vehicles here!!
Talked to Jeff. Discussed what needed to be done. They picked up & delivered it back with every thing completed. High praise for Jeff & Traci.
Spoke with Jeff on the phone and he was able to work my car in the next day. Their certified technician Leo found our problem quickly and sent a video to our phone explaining exactly what was going on. A follow up discussion with Jeff over the phone explained our fix action options. Probably one one of the most low pressure no hassle experiences I have had with an auto mechanic business. This will be our go to auto mechanic from now on.
Outstanding office and service staff.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!