All good fast and friendly.
I have used Bret's for years for my bigger repairs & have been satisfied every time. Trust is a big issue with me, and I can trust Bret's to tell me just what is needed now & what can wait.
Great service! Mark,Matt and Dave are very professional and helpful. We use them often! Highly recommend them for your mechanical repair needs! Office is always neat and clean. Give them a try, you won’t be disappointed by these guys.
Thank you for a job well done and explaining the details of the work needed.
Went to Firestone to have my 1971 Ranchero aligned. They showed me I need to replace the power steering control valve. Took my car to Brett's and asked them to replace it. They were very friendly and remembered me from a year ago. They updated me on my cars progress and sent a video on the problems they found. They wondered why I needed to replace it because it wasn't that bad. They explained that it needs to be checked with the engine running. The real issue was the idler arm. Should have gone here first.
The guys are always friendly and explain what they are doing and why. I always feel comfortable leaving my vehicle with them. Thanks for all you do!
Anytime I want a professional honest assessment, I always bring my vehicles to Brets. I believe they put out quality work with honest business.
I've been taking our vehicles here for years and am always pleased with the service! The staff is very friendly and knowledgeable. They take the time to explain their recommendations and why a specific service is needed. I always recommend Bret's to my family and friends!
I was beyond pleased with my experience at Bret’s. I LOVE the video they sent me of my car so I could visually see what was wrong and I knew they weren’t trying to do more work than was needed. They were quick to respond, extremely helpful and very affordable. I will definitely recommend them to others! Thank you so much!!
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Olathe or Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
Thank you for your trust! Together we can get through this!