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Gardner Auto Repair

596 reviews
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Reviews

5

Very informative and up front will be back!

Thank you for the great review! We’re glad you found our team informative and upfront about your vehicle’s needs. Clear communication and honest service are very important to us. We look forward to seeing you again at Bret’s Autoworks.

- Gardner
5

Good customer service. Pleased with updates and the work completed

Thank you for your review! We’re glad to hear you were pleased with our customer service, the updates throughout the process, and the work completed. Keeping our customers informed and providing quality repairs are always priorities at Bret’s Autoworks. We appreciate your trust in our team.

- Gardner
5

Ive always had very good service at Bretts. Needed repairs are honest, reasonable and clearly explained. Everyone is friendly.

Thank you for your continued trust in Bret’s Autoworks! We’re glad to hear you’ve consistently received great service from our team. Providing honest recommendations, reasonable repairs, and clear explanations is very important to us. We appreciate your kind words about our friendly staff and look forward to helping you whenever you need us.

- Gardner
5

Stepped into a caring environment, got exceptional service, and the price was great! I could tell they cared and even more importantly I could tell they knew what they were talking about! No complicated explanations of stuff I don't understand, just a friendly, how can we help. Good Stuff!

Thank you for the wonderful review! We’re so glad you felt welcomed and well taken care of by our team. Providing clear, straightforward explanations and exceptional service at a fair price is exactly what we strive for at Bret’s Autoworks. It means a lot to know you could tell our team cares. We truly appreciate your support and look forward to helping you again in the future!

- Gardner
5

Have used multiple times. Prompt service. Video to show what is wrong and what recommendations are to fix. Definitely top tier service.

Thank you for your continued trust in Bret’s Autoworks! We’re glad to hear you appreciate the prompt service and the video updates showing what we find and the recommended repairs. Our goal is to keep customers informed and confident about the work being done. We truly appreciate your kind words and your continued support.

- Gardner
5

Great job, work completed on time as agreed to. Will definitely use again.

Thank you for the great review! We’re glad to hear the work was completed on time and met your expectations. Our team at JB’s always aims to provide reliable service and keep our word on timing. We appreciate your support and look forward to helping you again.

- Gardner
5

I love the video they send so you can see what they are looking at and talking about!

Thank you for the great feedback! We’re glad you appreciate the video updates. Being able to see exactly what our technicians are looking at helps make the process more transparent and easier to understand. We appreciate you choosing AL and look forward to helping you again.

- Gardner
5

Bret's is amazing to work with. I've taken my vehicles there several times and they've always been fair, prompt, and easy to work with. They provide a video documentary of what's been done to troubleshoot the issue and assure you that what they found is indeed the culprit. Not many places take those measures of accountability. They have repeatedly earned my business, and I can be fairly particular.

Thank you for the thoughtful review and for trusting Bret’s Autoworks with your vehicles. We’re glad to hear that our team has consistently provided fair, prompt service and that the video inspections help you feel confident in the work being recommended. Transparency and accountability are very important to us. We truly appreciate your continued business and the kind words.

- Gardner
5

They were able to change the shift to park sensor in my car that is a known GM defect and get a good price on the part for it, they had to order in a part and still only took them one day. I had an issue where my USB’s that connect to my CarPlay stopped working after a the repair so I let them know and dropped it off a couple days later. They realized they didn’t hook something back up when they had to take apart my shifter console and they corrected the issue quickly and didn’t charge me for the fix and were very apologetic. My boyfriend also took his car there for several repairs including an oil change, 4 tire pressure sensor replacements, brake check, battery test and more. They let him know what was and was not an issue as well as what was urgent and could wait. Even with all the work they put in they still got him in and out in a few hours. Definitely recommend they are super friendly and quick with their work. This will be our new go to for auto repair and maintenance for sure!

Thank you for taking the time to share your experience and for trusting Bret’s Autoworks with both of your vehicles. We’re glad we could take care of the shift-to-park sensor repair quickly and help find a good price on the part. We also appreciate your understanding when the USB connection issue came up afterward, and we’re happy our team was able to correct it promptly. Standing behind our work and making things right is very important to us. We’re also glad your boyfriend had a great experience with his repairs and maintenance. Our goal is always to clearly explain what needs attention now and what can safely wait. We truly appreciate your recommendation and look forward to being your go-to shop for auto repair and maintenance.

- Gardner
5

Thank you for the 5 Stars!

- Gardner
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Bret's Autoworks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gardner (913) 856-5169 if you have any issues in accessing any area of our website.