As always the service was great. Everything was explained to me and the car was ready when promised.
Great service on four new tires and alignment just before 2018 Thanksgiving.
Trustworthy and get it right the first time.
Troy, thank you! We appreciate your kind words.
Always take my car to them!!
I've been taking my car to Brett's for 2 years now and couldn't be happier with the treatment I've received. Tracy and Jeff are top notch professionals.
As always everyone was very helpful. They are friendly and always have a smile for you. I understood what they were doing and any questions were answered so that I could understand.
Everything as usual was great. Issue was quickly diagnosed and I really like the video feature.
As always the service is great and all my questions are answered so that I can understand. Everyone is friendly.
Bret’s is GREAT! Tracy and Jeff are the best! Great service...friendly, thorough, informative, timely and consistent! Oh! I forgot TRUSTWORTHY!
They listened to my needs, fixed the issues in a timely and cost effective manner, sent me a video of my inspection which helped me understand the concerns much more. Great people, great service, and great customer service!
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
GARDNER: 913-856-5169
Thank you for your trust! Together we can get through this!