Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
They are always very informative & nice. They explain why you need something & show you if necessary.
They have always treated me with exceptional service. They are very kind and friendly. They are very honest with their work, too.
I have been going to Bret's for years and they have always been honest with me. If I couldn't afford it, they worked out some kind of plan. I would definitely recommend them. It's the only place I would take my car actually.
They're quite efficient and I have no problems with them whatsoever.
They are very fair and honest with what they do. They do what they say they are going to do. They are also very knowledgeable about all types of cars.
Numerous good experiences over the years.
They are a good company and they are fair, but the prices are a little high. We have experience with them and have always been happy with them. They treat people fairly.
They're very friendly. They're thorough in their work. They explain everything where you can understand it.
The pricing was very reasonable. They didn't try to up sell me anything that wasn't needed. The work was really good that they did for me.
Good customer service and quality work.
OUR LOBBY DOORS WILL BE UNLOCKED STARTING MAY 11.
During this time of reopening after the threat of the COVID-19 virus, we will be unlocking the front door and opening the lobby for service at the counter.
Touchless Drop off and pickup: For your safety, as well as ours, we will continue to encourage drop off service. Please answer the questions on the provided envelope regarding your vehicle, put your keys inside the envelope, then drop the envelope in the key drop box. Feel free to call the shop with any questions, or to further explain what you want done. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once services are complete. When you are coming to pick up your vehicle, call the shop and we will leave your keys and receipt inside your vehicle.
Dropping off your car: Our lobby doors will be unlocked, and we welcome you at our counters. If you come into the lobby, we will talk with you at the counter, take your keys, sanitize them and get your vehicle ready for service. For your safety, as well as ours, you will notice we have installed a plexiglass barrier. You may also see us wear latex gloves or masks and we will keep our distance as best we can.
Waiting on Vehicle: During Phase 1 we discourage waiting on your vehicle, however if you need to, please do not bring anyone with you, as our waiting rooms are small and the 6 foot distancing will need to be adhered to.
Pickup Service: Unfortunately, at this time we are unable to offer rides to work or home, but we will gladly pickup and drop off your car at no additional charge, if local to Olathe or Gardner. Once your vehicle is inspected, we will contact you by phone to discuss any service or maintenance your vehicle needs. Payment will also be by phone once the services are complete. When we return your vehicle, we will call or text you and leave the key and receipt inside the vehicle.
Either way, be assured that your car will be sanitized before returning it to you!
If you have any questions or concerns, please let us know.
Thank you for your trust! Together we can get through this!