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I only take my car to Bret's. They always provide excellent customer service and go the extra mile to take care of what ever I need to keep my car in great condition.
Thank you everyone at Bret’s Autoworks for your thorough and professional work when it comes to your auto services. I’ve been getting regular auto maintenance and an occasional repairs at Bret’s for about 1 year on my 2007 Buick. I do a pretty good job of caring for my car but as mileage creeps up there will no doubt be needed maintenance and repairs to consider. Because you provide a video summary and list of items to be aware of every time, I have been aware of the potential items that will eventually require attention. Well last Friday when leaving for a meeting across town, the engine started but a sensor caused for problems running. After letting it set for a cold and snowy weekend I called and spoke to Dave on Monday to advise of need to get my car in. Thankfully it started and the sensor didn’t fail this time so the car was driveable. The car was in the shop and evaluated that day with a list of many things to do (many were no surprise) because I’ve been informed with prior video explanations at prior visits. I’ve been budgeting and preparing to tackle them as we go. You patiently waited my response and planning and took action on the items I elected were most necessary. My car is running great and I know I’ve still got a couple of items on my list to get done. But with any old car, you consider the necessity of spending the money now versus the decision to get a new ride. Thanks for your great work!
Absolutely top notch service everything from our initial call to have our sons car repaired through the completion of the repairs was handled with the utmost respect for our time and needs. Best experience I have ever had with a auto shop will be our family’s go to mechanics from now on!
James, Thank you for your kind words!
Excellent service and quality people!!
I've always had excellent service there. Gary and his team are great! I'd recommend them to anyone.
Tara, So glad your experience met your expectations. And thanks much for your recommendations!
Took my 2008 Chevy pick Silverado in for oil filter and because of check engine light. As always, for the more than ten years, staff was friendly and knowledgeable and took care of what I needed
Great people in the front office and the garage. Thorough, skilled service!
We received great service at Bret's! We needed a lot of extensive and expensive work done on our truck and they did a great job. Once the initial inspection was done, a technician sent a detailed video showing and describing exactly everything that needed to be done. This was extremely helpful and great to go back to in case we forgot anything. We have been driving the vehicle for a few days now and have had absolutely no issues! We will definitely return for car repairs in the future.
Brett’s is the best place to take your vehicle. The staff is very friendly and committed to working with the customer. If you live in Gardner, they have a ride service if needed to get you back home after dropping off your vehicle. Tracy and Jeff are very knowledgeable on car problems and explaining them. What I really like is the video that the service tech takes of your car. He narrates what has been checked out and what the problem is as the camera moves around your car. It’s great to have this kind of place in town. I feel very comfortable taking my wrangler here.