I have taken my wife’s car to Brett’s twice now. I took her car there because I was referred there by multiple people, even people that know the family personally. I also heard they are very pro law enforcement which is something that is very important to me. The first time I took her car there, the service was excellent, the staff was friendly and the technicians are extremely knowledgeable. This week my wife took her vehicle back for a routine oil change. When she went to pick the vehicle up, the female working at the front desk asked if she had changed her own breaks recently. When my wife said that she hadn’t changed the breaks, the woman working the front desk became rude with her and accused her of basically lying about trying to change the vehicles brakes on her own. Needless to say, it’s that type of attitude I will not put up with, and I will seriously consider ever taking my business back there. Had the staff treated her with the same respect they treated me when I took her vehicle there, I would have provided a 5 star rating.